• We are delighted to be back with a contact-free collection and delivery service. Our logistics team want to play their part in helping our local communities to minimise the risk of contracting or spreading Covid-19, so at present, we are only able to collect or deliver to a doorstep or outbuilding.  If you have an item you would like to donate, please complete the form below, and we will contact you to discuss collection. We do endeavour to get back to you within 48 hours, however it may take a bit longer at this time and we thank you to all our customers for your patience and continued support. We would really appreciate it if you could also send us some photos of your item(s) - please email them to PLEASE NOTE - Unfortunately, we are unable to accept, or collect the following items:
    • Mattresses
    • Beds or bed frames
    • White Goods such as Fridges, Freezers, Ovens, Dishwashers, Washing Machines or Tumble Dryers
    • Garden Equipment
    • Televisions
    • IT Equipment
    IMPORTANT: in order to comply with government guidelines and ensure social distancing, we currently can only collect furniture from outside a residency or in a garage. We cannot enter people’s homes. This is to ensure the health and safety of those donating and our staff. Every item we sell, helps us support the 250 patients and their families that we support across West Surrey and part of North East Hampshire. The Government/NHS only provide around 20% of our income, so we have to raise over £20,000 every single day to offer all our services, and the sale of furniture greatly helps towards this total. Thank you for your support!

    Furniture Collection Form

      A fire safety label is legally required to be placed on all upholstered furnishings in order for us to sell them. The purpose of the fire safety label is to assure that the item in question complies with British Fire Safety regulations.
    • Privacy Notice - Protecting Your Personal Data

      Phyllis Tuckwell handles and retains all personal data in accordance with its Privacy Policy. The terms of this Notice are set out in full at click here or call 01252 729446 to request a printed copy.

      If you have changed your mind about how you would like us to contact you, please call 01252 729446, or email